Help
Search for commonly asked questions below.

Common Questions

How do I sign up for the competition?

To sign-up for the competition, simply click Sign Up and complete all required information on the Registration Form.

I signed up for a previous Top Oil competition, why won’t my account details work?

Unfortunately, you must create a new account to participate in this new competition, but you can absolutely use the same email address as before. Simply click Sign Up and complete all required information on the Registration Form.

I don’t have an email address, how do I sign up?

There are many free email services available on the Internet. We recommend Outlook or Gmail. Follow the links to set up a new email account.

Can I use the same email address for more than one account?

Unfortunately, our system can only handle one email address per person, per competition, so one person should get a new email address. But, there are many free email services available on the Internet. We recommend Outlook or Gmail. Follow the links to set up a new email account.

I’ve forgotten my password — what should I do?

Click here to reset your password. If you are still having issues, email us at support@topphotocompetition.ie.

How do I know if I'm a WINNER?

If you are drawn in the contest you will receive an email from us with further instructions to claim your prize. Please note that we will contact you using the information you provided when you completed our online registration form to sign-up.

What is a captcha?

A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

Why am I getting a CSRF token message?

This problem usually occurs because the web browser on your computer is probably outdated.

Here is all you need to do:

Download an up to date web browser. We suggest either:

Google Chrome

Mozilla Firefox

Follow the instructions on either of those links to download the browser and install on your computer.

In your new web browser, go to www.topphotocompetition.ie and then click on Sign Up to create an account or if you have already signed up.

If you are still having issues, please email us at support@topphotocompetition.ie.

Can’t find your answer?
We’re here to help!

Click on the button below to send your question to our Customer Service Team and we will get back to you shortly.

You can also email us at support@topphotocompetition.ie

or mail your request to:

Top Oil Calendar competition, P1, EastPoint Business Park, Dublin3, D03 C825N

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